TERMS OF USE

General

1. This Website is owned and operated by Ten Plus One Ltd, trading as Ten Plus One Ltd. References to “we”, “us” or “our” are references to Ten Plus One Ltd. We are a company registered in England and Wales (company number 7306288), and our address for correspondence is: Rutland House 23-25 Friar Lane, Leicester, LE1 5QQ (contact@tenplusone.org)

2. Ten Plus One Ltd provides information relating to lifestyle via various products and services which may include books, DVDs, downloadable products and emails, and events including but not limited to seminars, one-on-one training and residential courses (“live events”).

3. Your use of this website and your use and/or purchase of Ten Plus One Ltd’s products and services as set out non-exhaustively in paragraph 2 is at all times subject to these Terms and Conditions (which forms a legally binding contract between you and us) and all applicable laws. If you do not agree to these Terms and Conditions, you must exit our website immediately and do not use this website and do not use and/or purchase Ten Plus One Ltd’s products or services.

4. We reserve the right, from time to time, with or without notice to you, to change these terms and conditions at our sole discretion. The terms and conditions applicable to your access to and use of this website and your use and/or purchase of our products or services will be the version that is current and displayed on this website as at each date you access this website or use and/or purchase our products or services (as applicable). Your use of this website or your use and/or purchase of Ten Plus One Ltd’s products or services after changes are made means that you agree to be bound by such changes.

5. If we delay exercising or fail to exercise or enforce any right available to us under these terms and conditions, such delay or failure does not constitute a waiver of that right or any other rights under these terms and conditions.

6. You understand that all materials and content are intended for information and entertainment purposes only and do not constitute professional advice. Therefore they should not be relied on to assist in making or refraining from making a decision, or to assist in deciding on a course of action. Ten Plus One Ltd does not guarantee and does not promise that following any of its methods will ensure any particular results. Ten Plus One Ltd shall not be liable for any loss or damage arising out of, or relating to any such reliance.

Applicable Law

7. These Terms and Conditions will be construed and enforced in accordance with the laws of England and Wales. Disputes arising from or in connection with your use of this website or your use and/or purchase of our products or services we provide are subject to the non-exclusive jurisdiction of the English courts.

Proprietary Rights

8. In using this website and using and/or purchasing any of our products or services you warrant that you do so in good faith and that you do not work for any other similar business nor do you intend to set up business providing similar products or training.

9. All of Ten Plus One Ltd’s materials and content are protected by intellectual property rights including but not limited to copyright, trademarks and other relevant international laws. You are prohibited from copying, reproducing, screening, republishing or otherwise modifying any material you purchase from us, learn at a live event, or download from the website. You must use our materials and content strictly for personal and private use and not for any direct or indirect commercial purpose. It is prohibited to make any commercial use, including but not limited to, selling, leasing and lending for a charge any of these materials or content without prior approval of Ten Plus One Ltd. Any breach of intellectual property rights will be pursued vigorously.

Data Protection

10. We collect personal information about you through and in connection with your use of this website and your use and/or purchase of our products and services. All information that we collect about you is subject to our Privacy Policy, which forms part of these Terms and Conditions, and which may be accessed from our home. Ten Plus One Ltd is registered with the Information Commissioner and complies with all of its obligations under the Data Protection Act 1998. We never share your personal data including contact details with any other organisation, other than for the purpose of providing goods or services to you, including but not limited to the processing of payments or mailing goods you have ordered.

11. By entering this website you are agreeing to be bound by the relevant terms and conditions. You also warrant that you are over 18.

12. This website and its contents are provided “as is” and on an “as available” basis and we make no representations or warranties of any kind with respect to it, including as to the accuracy, completeness or currency of this website or its content. We assume no liability or responsibility for any errors or omissions in the content of this website, any failures, delays, or interruptions in the shipment of goods, delivery or downloading or streaming of content.

13. Ten Plus One Ltd is not responsible for any of the material which appears as user material.

14. The Company’s preferred payment method is via credit card or Paypal.  Your order is not secured until payment is received – all courses must be paid for in advance.

No storage of private Customer information or credit card numbers will be stored by the Company following payment. All Paypal transactions and payments are made according with the general Paypal terms and conditions.

Cancellation

If you are not satisfied with your purchase, we will be happy to accept a return for up to 30 days from the purchase date for a full refund, subject to any specific or limiting terms or conditions on the sales letter from which your purchase originated. (Electronic products will be refunded up to 30 days after date of purchase.) Products must be in the condition you received them and include the original packing slip. We highly recommend you return the product using a tracking number. All transactions are conducted in United States Dollars (USD) or British Pound Sterling (GBP) and no adjustment for changes in foreign exchange rates will be made.

15. In ordering a product or booking a place at a live event you agree to receive emails from us with information including but not limited to new content on the website and forthcoming events. You may request to be removed from this mailing list at any time by emailing contact@tenplusone.org

16. We make every effort to check and test material on our website at all stages of production. It is always wise for you to run an anti-virus and anti-spyware program on all material downloaded from the internet. We cannot accept any responsibility for any loss, disruption, or damage to your data or your computer system which may occur while using material derived from this website.

17. It is prohibited by the terms of this contract to duplicate, reproduce or resell this product in any way.   We hold data about what local IP addresses access the program and any excessive use on multiple IP addresses may result in product freezing as it will be deemed tantamount to reselling.